Christmas Cut Off Dates

We're so happy to be a part of your family's Christmas magic. We create and dispatch your personalised products in 2-5 business days. To ensure Santa's  sleigh lands on time, please place your orders by the following deadlines:

Australia

 Santa Letter: December 16
 Standard Envelope: (excluding Santa Letter): December 5
 Standard Parcel:

  • VIC: December 16
  • NSW, ACT, QLD, SA, TAS: December 15
  • WA: December 12
  • NT: December 10

 Express Post 

  • VIC, NSW, ACT, QLD, SA, TAS: December 17
  • WA, NT: December 16


US/Canada

 Standard Envelope:: December 1
 Standard Parcel:  December 8
 Express Post: December 10 

New Zealand

 Santa Letter: November 25
 Standard Envelope: November 25
 Standard Parcel: December 2
 Express Post: December 9

    Singapore

     Standard Envelope: November 24
     Standard Parcel: December 1
     Express Post: December 8


     Customer Pick-Up: December 17 

      Collection is available from 9am-5pm Monday-Friday until the 19th of December & reduced hours will take place on the dates below.

      December 19: 9am-11am

      December 22: 9am-5pm 

      December 23: 9am-12pm 

      Our office will be closed at 12pm December 23 and reopen 9am January 5 2026 

      Please note pick up is available for Melbourne-based Australian residents only from 1-3 Edison Rd Dandenong South. Min. order $20 

       Click HERE for map pick-up location.