Make your child's Christmas unforgettable with our Letter from Santa, a magical piece of the North Pole delivered straight to your mailbox. Each letter is lovingly crafted for your child, filled with festive cheer and details only Santa could know.

Imagine their excitement when they find a red envelope in the mail, addressed just to them with an official Christmas foil stamp and hidden QR code, transporting them to a secret video message from Santa himself! The joy and wonder in their eyes will be a priceless gift for you.

Remember, the magic of Christmas is real in children's hearts...and now it can be real in their hands, too! Order your magical letter from Santa today, and let the Christmas countdown begin!

IMPORTANT CHRISTMAS NOTE: All Santa Letters come directly from the North Pole. This means they will arrive separately from the rest of your order at the address provided on this product page.  

We need 2-4 business days* to create your personalised products before they will be shipped.

 Note: Delivery time is additional to the creation time for your order and during peak times and sales, our team may require a bit more time to craft your items with care. We're grateful for your understanding and patience.

Explore our shipping options below and check our tables for estimated delivery times based on your location and chosen service.

Shipping Options 

 Standard Envelope (No Tracking)
Ideal for adventurers without tight deadlines. Seeking speed or tracking? Upgrade to Standard Parcel or Express Post. 

 Standard Parcel (Tracked)
Ideal for adventurers who like to track their delivery and have peace of mind for meeting delivery windows. 

 Express Post (Tracked and Fastest)
The ultimate choice for adventurers who love speed and tracking. Ideal for those with tight schedules or who want the speediest service.

AUSTRALIA

NEW ZEALAND

US & CANADA

Please Note: Service to Canada is currently suspended. For further information please refer to Australia Post

UK

SINGAPORE

 Custom and Duty Charges: International deliveries may be subject to customs or import taxes/ COD fees. Unfortunately, these charges are beyond our control and we can’t cover them.  

 Friendly Reminder: Delivery time is additional to the creation time for your order and is calculated from date of dispatch. Express Post applies to delivery speed only and doesn't reduce order creation time. Business days refers to Australian Eastern Standard Time Monday-Friday only (excluding public holidays and weekends).

 Proudly Based in Australia: From our Australian HQ, we invite you to join the Hippo Blue family and experience your next adventure with our personalised creations.

 Free Name Label Pack Orders: Please allow up to 28 days from purchase date for these to arrive in your mailbox.

 Delivery Time: Please consider this as a guide only, as it doesn't account potential delays. Calculate delivery to your area HERE. We ship from postcode 3175. 

 Shipping Rates: Determined at checkout based on weight and location. The price covers shipping, handling, and packaging. View estimated shipping rates HERE. 

 Santa Letters: From December 6th, Santa Letters in Australia will ship via Priority Mail, arriving within 2–4 business days. US Santa Letters ship directly from the United States with an estimated delivery time of 3–5 days.

 Customer Pick-Up: Melbourne-based Australian residents only. 9am-5pm Monday to Friday (ex. public holidays & Christmas Closure Dates). Min. order $20 

 Click HERE for map pick-up location.